PRIVACY AND SECURITY POLICY
We treat the privacy & security of personal & financial information as a serious responsibility of us. Thus, we ensure that the no information other than what is required to fulfil your order is collected from you and the information collected will only be used for the fulfilment of the order and to serve you better in future.
The uses of the information gathered will be limited to the following
- To know your location for in order to perform the delivery.
- To know how we can reach you, to keep you updated on your order status, to communicate on cancellations & exchanges [if any] & to notify you of promotions.
- To make the website more convenient to you [As an instance, keeping your information saved in your account would evade you from having to enter information for each order]
- Internal analytics, for the use of Tinge only.
- To obtain feedback from you to measure and enhance the quality of the service of us.
Moreover, we assure that none of your personal or financial information will be shared with a third party, except for the below instances.
- In order to deliver products to you, we are compelled to share information (your name, address, phone number and email) with our delivery partner, to ensure prompt delivery.
- Information of your credit card or any other payment medium used by you will be handled by the company handling the respective payment gateway. The information entered by you for payments will be encrypted using safe technology and protected for your benefit, without human intervention. All payment gateway providers used by us are approved and governed by the Central Bank of Sri Lanka.
UPDATES TO THE POLICY
We reserve the right to update the terms and conditions at any given time. You can always see the latest version of terms and conditions here.